Shipping Policy
Shipping Policy
At TrailPaw, we work hard to get your gear to you fast — whether you're preparing for a weekend camping trip or stocking up your RV for a cross-country road trip.
Processing Time
Orders are fulfilled within 1–3 business days of being placed. You'll receive a confirmation email with tracking as soon as your order ships.
Estimated Delivery Time
Once shipped, you can expect delivery within 4–10 business days, depending on your location and carrier.
Delivery times are estimates and may vary. You'll receive a tracking number by email the moment your order leaves our facility.
Shipping Rates
- Orders over $75 CAD: Free standard shipping to Canada and the United States.
- Orders under $75 CAD: Flat rate of $4.99 to Canada and the United States.
Order Tracking
Once your order ships, you'll receive a tracking number by email. Use it to follow your package every step of the way.
Customs & Duties (US Orders)
Orders shipped to the United States may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our prices.
Questions?
Reach us at support@trailpaw.ca and we'll help you out.
— The TrailPaw Team